Good relationships are built on transparency.
No worries, but act fast! We can only update your shipping information before your order is handed over to the shipping company, which typically occurs within 24 hours. If you've made an error, like a typo or an auto-filled address, please email us immediately at Info@spingar.com so we can assist you in correcting it.
We accept a wide range of payment methods to make your shopping experience easy. You can pay for your orders with credit cards, debit cards, PayPal and more. Shopping with us is hassle-free, so choose the payment method that suits you best.
Absolutely, we are here to help you! You can cancel or change your order within the first 24 hours. Send us an email at Info@spingar.com with your request and we will help you immediately. Please note that after this first 24 hours, orders may have already been processed for shipment and changes are no longer possible.
Your satisfaction is our top priority. If you are not completely satisfied within 30 days of receiving your order, don't worry. Just send us an email at firstname.lastname@example.org, and we'll help you through the refund process.
Refunds for cancelled orders are issued automatically. Please note that we can only return the refund to the original payment source used for the order. If you have any questions or need assistance, please contact us at email@example.com.
You can easily reach us via our Contact page on the website or by sending an email to to Info@spingar.com. We make every effort to respond to your queries within 24 hours. Your satisfaction is important to us!
If you notice items missing from your order, please contact us immediately. If you have ordered multiple products, they are sometimes delivered separately as our items come from different interior designers and locations. Your complete satisfaction is our priority!
Every order is tracked. You will receive a tracking number as soon as your product is shipped. As we source products from different designers to ensure quality and affordability, each item may be shipped separately. Once you have your tracking number, you can track the progress of your shipment on our website or via the link sent to you by email.
We ship every item with extra care. However, our customers report that about 1 in 1,000 products arrive damaged due to mishandling by the postal service. If this happens to you, please contact us with:
- Your order number.
- A photo of the damaged product.
Once received, we will gladly send you a new product free of charge.
Note: Please remember to report any broken, defective, or damaged product within 48 hours of receipt. Your timely communication helps us assist you effectively.
Yes, you can securely make credit card payments on Spingar's mobile site. We use 256-bit encryption technology to protect your card details during transmission to trusted payment gateways operated by leading banks. Your payment information is kept safe and secure.
Yes indeed! Our company is registered in the Netherlands with the following details:
Siebe Schootstrastraat 66
Chamber of Commerce: 88929299
VAT number: NL004671469B47