Good relationships are built on transparency.
Be careful, we can only change your shipping details before we transfer your order to the shipping company. This is done within 24 hours. So if you misspelled or automatically entered your address, please notify us immediately via email at Info@spingar.com.
We accept all types of payment methods.
Orders can only be cancelled within the first 24 hours. To cancel or change your order, please email Info@spingar.com.
We always aim for our customers to love our products, but if you need to return an order, we have a 30-day money-back guarantee we are happy to help. Just send us an email and we'll take you through the process.
Refunds are issued automatically for order cancellations. We can only send the refund back to the original payment source of the order.
Use the contact page or send an email to Info@spingar.com. We will reply to you within 24 hours. You can also contact us via live chat.
If something is missing, please contact us immediately. If you have ordered two or more different products, they may be delivered separately. Our products are shipped directly by our interior designers across Europe.
We usually process the order out within 2-3 working days. For questions about your order, please contact us at Info@spingar.com.
We offer tracking for every order. You will receive a tracking number as soon as your product is shipped. Due to our continuous search for excellent quality products at affordable prices, each product may be shipped individually by a different designer in Europe.
When you receive your tracking number, you can track your item on our website.
We ship every item with extra padding. However, our customers report that about 1 in 1,000 products arrive damaged due to mishandling by the postal service. If this happens to you, please contact us with:
- Your order number.- A photo of the damaged product.
Upon receipt, we will gladly send you a new product free of charge.
Yes, you can make credit card payments via Spingar's mobile site. Spingar uses 256-bit encryption technology to protect your card details as they are securely transmitted to the secure and trusted payment gateways operated by leading banks.
Yes indeed! Our company is registered in the Netherlands with the following details:
Siebe Schootstrastraat 66
Chamber of Commerce: 88929299
VAT number: NL004671469B47
If we still have not answered your question, please contact us below and we will get back to you as soon as possible.