Shipping Policy
At SPINGAR, we pride ourselves on offering unique, items created by talented designers from different locations around the world. Our shipping process is designed to ensure the safe and timely delivery of your order. Please read the following information to understand our shipping policy:
Delivery across Europe and beyond
When you order from us, you might have to wait a little longer for your delivery, especially if the designer isn't your neighbor. However, the advantages of choosing SPINGAR are numerous:
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A Fair Price: We believe in fair pricing, ensuring that you get value for every penny spent.
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Top Quality Products: Our commitment to quality is unwavering. You can trust that every product we offer meets the highest standards.
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Best Customer Service: Your satisfaction is our priority. Our dedicated customer service team is here to assist you every step of the way.
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Free Shipping: We offer free shipping, making it convenient for you to access our curated selection of interior products.
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Easy Returns (Within 30 Days): We understand that sometimes things don't go as planned. That's why we offer hassle-free returns within 30 days of your purchase.
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30-Days Money-Back Guarantee: Your peace of mind matters to us. If you're not satisfied with your purchase, we offer a 30-days money-back guarantee.
Shipping Timelines:
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Domestic Shipping: If the designer lives in the same country as you, the item is usually shipped within 1 working day from the order date. Please allow 1-3 working days for delivery.
- Shipping times within Europe: If the designer resides in Europe, please expect your order to be delivered within 3-7 working days.
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International Shipping (Across the Globe): For items created by designers living in different parts of the world, shipping may take a little longer. Please expect a shipping time of 20-25 working days from the date of your order. We appreciate your patience as we ensure that your unique item is carefully crafted and delivered with care.
Order Tracking: We provide order tracking for every purchase. As soon as your order is shipped, you will receive an email notification with a tracking number. You can use this tracking number to monitor the progress of your shipment in real-time. If you have any questions or need assistance with tracking your order, please contact our customer support team at Info@spingar.com.
Note: please note that for international shipments, you'll receive a track and trace link only a few days before your anticipated delivery, both from your local courier company and directly from us. We want to keep you informed every step of the way.
And here's a bit of peace of mind – all taxes are already included. No need to worry about additional charges. We've taken care of it so you can eagerly await your package without any tax-related concerns.
Should you have any questions or comments in the meantime, feel free to reach out to us at info@spingar.com. We'll respond within 24 hours. Your satisfaction is our priority
Shipping Costs: Experience the ultimate shopping pleasure with free shipping on your entire order. No hidden fees, no minimum spend. It's our way of thanking you for choosing us.
Whatever you choose, we'll deliver it to your doorstep at no extra cost.
Multiple Items: If you have ordered multiple items from different designers, please note that they may arrive separately due to the varied shipping locations. Each item will have its own tracking information for your convenience.
Shipping Address: Please ensure that the shipping address you provide during checkout is accurate and complete to prevent any delays or issues with the delivery of your order. We are not responsible for items shipped to incorrect or incomplete addresses provided by the customer.
Shipping Delays: While we make every effort to meet our estimated shipping times, external factors such as customs, weather conditions, and postal service delays may impact the delivery date. If you experience any unexpected delays, please contact our customer support team, and we will assist you in resolving the issue.
Questions and Assistance: If you have any questions or require assistance related to shipping or tracking your order, please don't hesitate to reach out to our customer support team at Info@spingar.com. We are here to ensure your shopping experience is smooth and enjoyable.
Thank you for choosing SPINGAR for your unique items. We appreciate your support and look forward to serving you.
Last Updated: 27-09-2023